Refund and Return Policy

Thank you for shopping with ThaiBusinessMate. Because our products and services primarily consist of digital goods, software licenses, custom web design, and workflow automation systems that are delivered or initiated immediately upon payment:

1. Refunds for Digital Goods & Services

We do not offer refunds once digital delivery has been completed or services have been initiated/provided, unless explicitly stated otherwise in a specific project contract.

2. Payment and Checkout Issues

If you have been charged twice or encountered a technical issue during checkout with Stripe or bank transfer, please contact our support team at [email protected] or Tel 085-003-2649 with your order number or payment proof. We will investigate and issue a refund within 7 business days.

3. Right to Cancel

We reserve the right to cancel any order and issue a full refund if we are unable to fulfill the request due to unforeseen circumstances.

Refund and Return Policy

1. Refunds for Digital Goods & Services

We do not offer refunds once digital delivery has been completed or services have been initiated/provided, unless explicitly stated otherwise in a specific project contract.

2. Payment and Checkout Issues

3. Right to Cancel

We reserve the right to cancel any order and issue a full refund if we are unable to fulfill the request due to unforeseen circumstances.